Most companies opt to outsource their IT needs to save money, but there are plenty of other advantages as well. Unfortunately, most technicians or IT companies charge for a minimum number of hours, usually 1 to 2 hours. However, the current consensus is that the support services offered by mature MSP companies are worth it and usually save money compared to paying for the billable hours of an experienced consultant. If you don't pay enough attention to your IT and, more importantly, if you don't allocate the right amount of budget to it, your entire business could be affected. When other issues arise, you'll need to call another professional for technical assistance, have them come back, and pay for their services once more.
Similarly, larger IT companies may have a higher combined level of experience than smaller ones, meaning that they can ask for more for their support services. Of course, you'll have to decide which problems are worth using the lock for and which ones you might have to wait until next month, when you have another block of time, or pay for a full-price solution right now when you need it. That said, you can generally expect to pay certain hourly rates depending on the size of the IT company, the level of experience, and the scope of work. However, when you pay for comprehensive services, as with a mid-range plan, you're compensating the company to keep an employee available for your problems. You'll generally have to pay more for support, which can cost thousands or tens of thousands depending on the software.
This is similar to demand-based services since you're still getting the help you need on demand, but since you pay in advance, you get a discount. Alternatives include IT support companies based on fixed contracts, available as needed and for regular checks. There are many different names for this type of service, including pay-per-use materials, fault repair, hourly and per time 26. Of course, if you're just starting a new company, you'll have unique IT-related considerations that established companies won't have. But they'll also take the initiative to solve those problems without needing you to make unnecessary decisions such as if you want to pay more for help.
